12-10-2020 01:47 PM
I just upgraded the operatig system on my macbook pro to 10.13.6 (High Sierra). Now the MP navigator app, which i just downloaded wont open and gives me an error message that says my printer (MX870) isn't listed/supported.
The printer is actually working ok. I just want to figure out how to use the printer for scanning now, and without the software working I can't use the scanner.
HELP?!?!
12-12-2020 11:13 AM
Greetings,
The MX driver available is not officially compatible with any OS after 10.11 (El Capitan) Support under High Sierra is not certified or guaranteed.
You may need to uninstall the software and printer instance from your MAC, then download and install only what is certified to run under OSX High Sierra.
Support | MX Series | PIXMA MX870 | Canon USA
My Image Garden
IJ Networking tool
Easy Photo Print
~Rick
Bay Area - CA
~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring
~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth ItCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.