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MG7550 printing issues windows 10

ScrabbleOnTues
Apprentice

Hi,

 

my MG7550 wont print pdf documents, just sends a blank page and it will print from other programes but only the top section of the page, it leaves the rest blank. It was printing fine. I've reloaded the drivers a few times. I've tried to print from about 12 programs including canon programs and always with the same result. I'm on Windows 10 using wifi to connect. Any help woule be great.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi ScrabbleOnTues,

 

Please follow these steps to print your PDF with your PIXMA MG7550:

 

1. Ensure that your PIXMA MG7550 is turned on and connected.

 

2. Open the PDF you wish to print.

 

3. Click File and then Print.

 

4. Click Advanced. Please note, the location of the Advanced button depends on the version of Acrobat Reader.

 

5. Select Print As Image.

 

6. Click OK to close the Advanced Print Setup dialog box.

 

7. Click OK to print the PDF.

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