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MG7520 will not stay on

Englishguy24601
Apprentice

My cannon MG7520 printer will turn on and start to go through its normal routine, but then unexpectedly turns off. The power cord has been checked, unplugged and replugged. Same result. Looking for other solutions if there are any.    

94 REPLIES 94

Same issue which started this morning. 

KathleenG
Contributor

I have an MG 6620 that is doing the same thing today. We turn it on, it goes through its motions and then just turns off. It just started today

gem66
Contributor

My MG7520 is doing the same thing as everyone has listed above starting yesterday. I figured, as it was out of one of the ink colors, that it was just being cranky. Replaced necessary ink and still no power to stay on. I will try to do the temporary fix and find cord to connect to printer for now. Some sort of feedback from Canon would also be helpful. Their brand will lose a lot of business if this isn't corrected.

Same here. Something’s up. I’m glad I didn’t toss mine. Yet…

Thanks.  That works great.  Unfortunate that Canon seems to be completely disinterested in the problem. Clearly their problem. Also, wondering what unintended consequences might result from not having a valid DNS address specified.

I believe the 'Pause' button is unique to the Google wifi router. Not sure if other routers have the equivalent option, since I noticed that the old 'Google WiFi' app didn't have it. Only in the Google home app.

Same prob here in Canada with my MG7520 which was running just fine.

Surely this isn't some sort of $19.99USD Canon scam is it?

I’ll be honest…I’m not sure? But I know that Google cloud printing has been discontinued since 12/2020 so if you were using that, it’s already done. I never setup the available web services so I don’t think I’ll miss anything. Hopefully Canon will have an official fix or explanation but considering how they have handled this, I wouldn’t hold my breath.

Found this article, part of which suggests Canon is looking at it:

https://www.theverge.com/2022/6/1/23150498/canon-pixma-printer-reboot-loop-mx492-solution

Mine Is a Netgear router.

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