Showing results for 
Search instead for 
Did you mean: 

MG7520 will not stay on


My cannon MG7520 printer will turn on and start to go through its normal routine, but then unexpectedly turns off. The power cord has been checked, unplugged and replugged. Same result. Looking for other solutions if there are any.    



Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing.  A firmware update is available to fully resolve this issue.   You can download the firmware update and find easy installation instructions at

View solution in original post



Strangely enough this same thing just started happening for me today as well. With my MG7520 printer. Haven't used it in a few days. But today when turning it on, it goes through a cycle of internal printer head movement or whatever for ~20 seconds, then just turns off. Tried removing print cartridges as well, same issue. No error messages on the screen before it turns itself off.

Same issue which started this morning. 


I am having the same issue, which started today.


MG7520 printer. The printer starts and turns off after 15-20 seconds. IF I can get it to turn back on, I receive “The printer was not turned off correctly…” message. Usually it starts through a cleaning process and shuts off. I have discovered today, that if it turn off my router, the printer acts normal. As soon as I turn on the router, 10-15 seconds later, the lcd screen freezes and the printer turns off. I have tried resetting the wireless settings with the same outcome. This started happening within the last week or two. I’ve never had this issue in the past.


MG7520 printer.  Same story here, 5/31/22!  About 20 seconds of power up time, then all shut down.

I was getting ready to toss MG7520 in the trash this morning. This can’t be a coincidence among 5 different printers. Is 5/31/22 planned doomsday for the MG7520?


Yeah, and I can't find anyone else with this exact problem prior to today.

Same here. Something’s up. I’m glad I didn’t toss mine. Yet…


I was searching this morning for the “power was not turned off” message and came across this post regarding turning off your router/access point:


My MG7520 seems to function normally until I power up the router—frozen screen, shuts down. If I leave the router on and power up the printer, I may get to the message again or it just shuts down while cleaning. 

06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM