10-26-2020 08:33 AM
Have a MG7520 that keeps saving cover is open in the middle of printing. Comes on and goes off several times while printing with nothing being touched. Cover is secure.
10-26-2020 11:31 AM
Greetings,
This issue is hard to diagnose or solve in a forum.
Start by turning the device off and disconnecting from power. Reconnect, turn on and retest.
If that doesn't help, there might be a physical problem with the device or a sensor. You'll have to inspect more closely.
Contacting Canon is also an option.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
12-02-2020 01:10 PM
Hi sval229,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
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03/26/2024: New firmware updates are available.
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