02-26-2014 10:55 AM
Have a MG6320 that is about 4 months old. When printing I get a blank spot in the PGBK print pattern. Have tried all the maintence cleaning functions, allignment functions, print pattern function and even have replaced the PGBK cartridge to no affect. Unplugged printer to reset as well. Any guidance?
02-28-2014 01:34 PM
Hello,
You have tried the recommended troubleshooting for this issue by running through the cleaning options under the "Maintenance" window. At this point, It would be best to get in touch with our technical support team at http://bit.ly/Phone_Support for further assistance.
Thanks!
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