MG6220 now defaults to 2-sided copy setting

[Jwpottberg]

My PIXMA MG6220 has suddenly decided to always default to a copy setting of 2-sided after working normally for years. This only affects manual copying. Printing from the computer works OK and correctly uses the computer-set defaults. Before doing a manual copy, I can manually set the settings on the printer to 1-sided and it works correctly, but as with other print settings (like paper size, etc.), it reverts back when the stop or home button is pressed. I have tried unplugging and plugging the printer back in, no luck. The default copy print setting of 2-sided is still present. Is there a way to force the default copy settings in the printer? Thanks for any help.

Jim

[Ramona · Accepted solution]

Hi Jwpottberg,

We can reset the printer back to its default settings to try and get the copy settings to revert to single-sided printing as a default.  To do this, please follow these steps:

1.  Make sure that the machine is turned on.

2.  Select Setup on the HOME screen.

3.  Select Device settings, then touch the OK button.  The Device settings screen is displayed.

4.  Use the button to select the Reset setting, then touch the OK button.

5.  Use the button to select the Settings Only setting, then touch the OK button.

Hope this helps!

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[Jwpottberg]

Thanks so much, this fixed my problem. (But FYI I have not been able to find the answer in the manual.)