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MG5765 fails to copy

Alf242
Apprentice

My MG5765 is about 4 years old and has just recently decided not to photocopy any documents. Normal print and scan functions are OK and there are no error messages being shown. Have tried Reset but no improvement. I'm about to throw it away - are there any solutions?

1 ACCEPTED SOLUTION

Alf242
Apprentice
I fixed the problem by running a deep clean. Should have thought of that first!

View solution in original post

3 REPLIES 3

shadowsports
Elite

Greetings,

One question I have is what OS are you using and have the printer installed under?

 

Or are you not able to scan using the printers control panel either?

 

If not, what happens when you press the scan button?  Doesn an error message display?

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

Hi Rick,

Thanls for responding. I'm running Windows 10. All scan functions are normal with no error message, as are all print functions. Only copy is at fault

Cheers, Alf.

Alf242
Apprentice
I fixed the problem by running a deep clean. Should have thought of that first!
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