01-12-2015 03:55 PM
Hello, I would like to ask assistance with a problem my brand new MG5650 printer is having. I managed to correctly print a test page after setting it up and then followed the instructions to turn it off. The next day I tried printing something and the orange alarm light turned on when I pressed the power button.
The power button also stays on, but the LCD display doesn't turn on and it doesn't show any error. The printer doesn't make any powering up sounds either.
I tried plugging it into all the different outlets in my house thinking that might be the problem to no avail.
At one point it did turn on and I managed to print that one document, but now it's doing it again and I can't find anybody else with this error.
I would aprieciate some help with it before returning it to the store.
Thank you.
09-30-2019 05:19 PM
08-24-2022 09:38 AM
Did you ever manage to find a solution to this? Seems ridiculous that a printer can be redered useless just by the power going down.
09-06-2021 08:15 AM - edited 09-06-2021 08:18 AM
Thanks JosBly, your method was the only one that worked for me having tried several other suggested power on/off combinations.
11-15-2022 12:49 PM - edited 11-15-2022 12:54 PM
Works up until the point of where the orange button blinks. As soon as I turn the printer on, it goes back to solid/constantly on. Cannot turn printer off without unplugging. So basically I bought a piece of garbage. Will stick with HP from now on.
04-27-2023 06:22 AM
This only worked for me when in step 5, I pressed ON and STOP button at the same time. Orange light disappeared, then press ON again, printer is back to normal and working fine.
so thank you!
03-05-2016 07:17 AM
03-05-2016 07:34 AM
Thanks for your quick answer Seiree, I have contacted with Canon Service Center, but their daily work is from Monday to Friday, so, I have to wait up for next monday in order to know the next steps that I have to take.
I will let you know about which is the solution.
Thank you!!
03-05-2016 07:37 AM
10-11-2018 09:14 AM
01-12-2019 01:05 PM
Alarm light ON, cannot switch the machine ON. Plenty of paper, nothing jammed in the machine. Does this mean I have buy another?
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