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MG5550 Scanner has suddenly stopped working! Any help much appreciated.

JoanieH
Apprentice

I have an MG5550 printer, which is quite old now, but has been working fine, until today. When I attempted to use the scanner, had a message prompt saying 'cannot communicate with scanner' and a list of possible reasons why, none of which applied - I haven't tampered with any connections etc., wouldn't know how to anyway!  The printer still works okay. Would be most grateful for any suggestions.

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