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MG5522 error code 1003

dbjlk
Apprentice

I have cleaned rollers, but the paper gets stuck as it is pulled into the printer.  A 1003 code tells me to load the paper.  I can see the top sheet of paper start to load when I press "copy", but I can hear a click as if  the leading edge is hung up.  Any ideas?

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

There may be an internal hardware issue that is causing this error and the noise that you have mentioned.  Please contact our support group using the "Contact Us" link below for additional assistance with this matter.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

canon error 1003 solution

 

Press the HOME button, select SetupDevice settings, and Print settings in this order, and then set Prevent paper double-feed to ON.

 

other

 

Press the HOME button, select SetupDevice settings, and then select cassette incorrect paper detection to No

 

this will solver error 1003

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