MG5470 Issues

[stefan_ye]

Hi, 

I recently bought a MG5470 and have the following issues with it: 

(1): Slow warming up. 

I have an old MX357 and I kept both printers on with power saving off. The older MX357 warms up much faster then the new MG5470. It can take up to a third longer for the MG5470. 

(2): Envelope Printing

The design of the lower cassette includes both A4 paper and envelopes. Whenever I am done with printing a document, I have to remove the cassette and A4 printer and load in the envelopes. Is this a normal workflow with the Canon printers? It does seem quite reduntant to be going through so many steps. 

[Stephen]

Hi stefan_ye!
Welcome to The Canon Forums, and thank you for your inquiry! We appreciate your participation, however we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA. The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for the US market. If you live outside the United States, please click here and select your country or region for your support needs. Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.