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MG5420 wont print text, pictires only

AnneLH
Apprentice

I have run through all of the troubeshooting, cleaning, alignment, nozzle test.  There is a message on the printer & device page that says set up is incomplete because of a metter error. . . . it worked fine until a week ago.

 

Driver has been delated and reinstalled.  We still are only able to print pictures.  

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi AnneLH,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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