10-21-2017 12:43 PM
I have run through all of the troubeshooting, cleaning, alignment, nozzle test. There is a message on the printer & device page that says set up is incomplete because of a metter error. . . . it worked fine until a week ago.
Driver has been delated and reinstalled. We still are only able to print pictures.
10-25-2017 01:32 PM
Hi AnneLH,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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