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Canon mg5420 is printing blank pages

judykeck
Apprentice

My printer is printing blank pages.  I've gone through all the cleaning processes & inks are full.

3 REPLIES 3

Tiffany
Moderator
Moderator

Welcome to the forum!

So that the Community can help you better, we will need to know what you're trying to print, type of paper etc... Any error messages? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you

I'm using plain regular paper & printing remotely.   Was printing & just stopped.  Blank sheets are coming out

Hi,

After you performed the cleanings, did you print a nozzle check? If you have not done so, please use the steps HERE

Once it prints, please compare it to the example HERE and let us know if your nozzle check looks different. 

We look forward to your reply.

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