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MG5420 will not recognize new 250XL ink cartridge.

boriboz
Apprentice

I have generally purchased my ink for Amazon, genuine Canon cartridges. I have tried twice to replace my 250XL cartridge and the ones they send fit very tight and the printer does not recognize it is inserted.The red light flashed momentarily when putting it in but once it clicks into place nothing I do gets it to work. The new cartridges seem a little different. When I place the old spent cartridge in it works fine except that the ink is out. I don't print a lot, just sudoku and crosswords mostly, an occasional letter. 

Has anyone else seen this? Would buying ink elsewhere make a difference?

I see this model is no longer supported for software upgrades. Is it time to replace it? 

Any insight into this will be appreciated.

1 REPLY 1

DerrickL
Whiz
Whiz
On this Videos Including: * How to Setting up the printer * How to Installing the ink tanks * How to Setting A5 or larger paper (lower cassette) * How to Setting 5x7 or smaller paper (upper cassette) * How to Performing Print Head Alignment * How to Disc Label Printing: from a memory card * How to
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