MG5420 printing with reddish tint and lines

[OnionJuice]

I have a MG5420 printer and Windows 7.

When I print images directly onto CD, I notice the art has a reddish tint/hue and when I print images on paper, I notice that it has lines.  I would normally be able to fix these types of issues on any other printer by calibrating it, but I don't see a calibration option anywhere on this printer.  I've cleaned the print heads and done alignments but nothing works.

Are there any solutions?

[Michael]

Hello.

If the tint and lines persist after cleanings have been done, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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