I am having trouble copying a doccument

[DISSETTE]

When I go to tap symbol to copy something on my printer nothing happens.

[Crista]

Hi DISSETTE!

To have a better understanding of your issue, please let everyone know what model printer you own. That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Thanks! 

[DISSETTE]

In response to mamager my printer model is mg 6320

[Michael]

Hello.

Try turning the printer off and back on.  Then go to the Copy menu to try and begin a copy.  

If the issue persists, find more help at Contact Us.