Every time I scan a document, a window pops up asking me which program I want to use: MP Navigator EX or OmniPage SE 4. How can I set the default to MP Navigator, so I don't have to keep responding every time? I once was able to do this, but unfortun...
The ADF jams every time I try to scan a document. Once I hit scan, the page stops after being pulled into the printer about 4 inches and the error code 2801 appears, "Document in ADF." So I hit "OK" and the printer tells me to hit "OK" again to ej...
Hello, I am trying to print 5x7 borderless inivtations I have created in a word document. When I convert the document to a PDF and attempt to print, the ink appears faded (black appears like a faded purple, colors not as dark). When I printed from wo...
I have just bought a TS9120 and found that it only has AirPrint driver. I want to use the features such as draft mode and ColorSync. Why not provide the full feature CUPS driver like the previous TS8000 series?
Hi, I am forced in part to link my mx350 to the printer by usb cable due to poor nbn coverage, however I am also connected to it wirelessly without issue.Today the colour cartridge was replaced (wth the same one...just 'shaken'), and since then I hav...
I have a Canon tr4520. I used to be able to hit the scan button on the printer and it would scan the document to my computer. Now it says pc not connected. When I used to hit the scan button, my user name was displayed in the window. Now it just says...
Hi, I purchased my TS9120 in Amazon, but am living in Korea now.My printer shows me the 5011 error message only a few weeks later I purchase it, so I could only print about 10 pictures using it.My situation is very similar to the below link.https://c...
My lamp light will not go off on printer. I have one color remanfactuer ink cartdrige in and my computer keep saying that I don't have cartdrige installed properly but I do. I have took cartdrige out cleaned it and I have did a hard reset 7 times an...
Hi - I switched from Windows computer to Apple iMAC. Trying to coneect my Pixma MP600 to my iMAC. Not seeing software/drivers to install. Using Catalina 10.15. Love the printer and hoping I don't have to buy a new printer. Could really use some ...
Hello,This is not a new problem but I have a MG2522 that prints lines that have 1mm steps in them. Hard to describe...These steps are regularly spaced and occur about every 1/2"I print Postage labels and I'm afraid the stepped lines are interfering w...
Printer worked fine for the first 3-4 months. Loaded some new paper in the tray, same paper I've always used and it says the tray only takes plain paper? When I do it get to print it folks over the top right corner of the document. Have tried diff...
Yeterday I had a page get stuck and had to open the back of the printer to get it out. Since then when I print documents double sided they letters are blurd. This does not happen if I print single sided.
Hi, iX6820 purchased October 2018. It's only a few months out of warranty. Light use. Color text documents, 11x17 printing on plain paper. This morning I received error code A861 and the alarm light was flashing. I called tech support and went thro...
