cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MG3620 printing issue on Nozzle Check

nct753
Contributor

I have a Cannon MG3620 printer.  When I print a Nozzle Check pattern, the black pattern of lines and the color bars print out fine, but the text at the bottom concerning number of pages; the first line doesn't completely print the first 3 numbers (251-300 Pages) and the second line almost doesn't print at all, just partially the last 3 numbers.

What could cause this?Pattern Check_20230504_0001.jpg

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

The bars and some parts of the grid are missing so I recommended a nozzle cleaning and deep cleaning if you have not done so. 

You can also perform a bottom plate cleaning( click HERE for the steps) and an encoder strip cleaning( click HERE).

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. 

I replaced the black ink cartridge, and the issue went away.  Somehow the cartridge was causing the issue, and it wasn't a clogged head since it was printing, but printing fuzzy characters and barcodes, and even wavy vertical straight lines.

Announcements