06-15-2024 02:27 PM
I believe I have used my printer without a major problem probably for about a year. Today I have a paper jam (is that what the 2 flash error light is telling me?) and I thought I had cleared it. However I am getting a green light on the power light, a blue light on the wireless light and a yellow light flashing twice on the error light. I press the 'black' button per the manual and the error light clears. I then try to send a test page - at this point only the test page shows on the print queue. The printer makes noise like it is working and soon the yellow error light comes back on and the printer stops. I then get an error dialog that says that 'the printer is performing another operation' (see pasted image of dialog below)
I would appreciate advice re what to try next. I suspect there is still a jam but I did everything I read in the manual and have done what it says I should do to clear a jam. At this point, I am perplexed.
Thanks, Bob
I would appreciate your advice - what next?
Thanks, Bob
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