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MG3600 printer output tray closed

Sunshine03038
Apprentice

I keep receiving an error message saying that the output tray is closed. It clearly is not closed.

Any advice?

1 REPLY 1

BillS
Mentor

Hi Sunshine03038,

 

The printer may not be detecting that the paper output tray is open.

 

  1. Close the output tray fully.
  2. Turn the printer off for 1-2 minutes.
  3. Turn the printer on.
  4. Open the output tray.
  5. Print .

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