cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MG3600 printer output tray closed

Sunshine03038
Apprentice

I keep receiving an error message saying that the output tray is closed. It clearly is not closed.

Any advice?

1 REPLY 1

BillS
Mentor

Hi Sunshine03038,

 

The printer may not be detecting that the paper output tray is open.

 

  1. Close the output tray fully.
  2. Turn the printer off for 1-2 minutes.
  3. Turn the printer on.
  4. Open the output tray.
  5. Print .

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Announcements