04-02-2024
09:33 PM
- last edited on
04-02-2024
09:38 PM
by
Mike
I have an MG2522 and when I went to print something, I was able to print about 10 pages before it suddenly stopped and said "ink cartridge not recognized". I was using the exact same cartridges not even seconds before. The error was 1401 but I do not know what is really causing this.
I unplugged and reset, I downloaded the drivers again. Not really sure what the problem is. All 3 lights are flashing orange in unison.
What is the problem?
08-05-2024 10:37 AM
Hi,
Please take a picture of the cartridges that you are using and attach them to your reply.
We look forward to hearing back from you.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.