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MG2522 suddenly does not recognizes cartridges

Smitty3
Apprentice

I have an MG2522 and when I went to print something, I was able to print about 10 pages before it suddenly stopped and said "ink cartridge not recognized". I was using the exact same cartridges not even seconds before. The error was 1401 but I do not know what is really causing this.

I unplugged and reset, I downloaded the drivers again. Not really sure what the problem is. All 3 lights are flashing orange in unison.

What is the problem?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Please take a picture of the cartridges that you are using and attach them to your reply. 

We look forward to hearing back from you. 

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