04-02-2024 09:33 PM - last edited on 04-02-2024 09:38 PM by Mike
I have an MG2522 and when I went to print something, I was able to print about 10 pages before it suddenly stopped and said "ink cartridge not recognized". I was using the exact same cartridges not even seconds before. The error was 1401 but I do not know what is really causing this.
I unplugged and reset, I downloaded the drivers again. Not really sure what the problem is. All 3 lights are flashing orange in unison.
What is the problem?
08-05-2024 10:37 AM
Hi,
Please take a picture of the cartridges that you are using and attach them to your reply.
We look forward to hearing back from you.
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