01-15-2017 05:23 PM
MG 6320 is printing but not scanning. Running Mac Sierra. Tried to uninstall and reinstall Canon drives but didn't fix the issue. Printer connected via USB.
01-16-2017
07:49 AM
- last edited on
01-16-2017
09:14 AM
by
Danny
Hi nphannon,
Please connect the USB cable to a different USB port on the computer and attempt to scan.
If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.
Please attempt to scan using the IJ Scan Utility. Do you get an error? What error appears?
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