MG 3620 - SCANNER PROBLEM

[king60]

For some reasoin when I go to SETTINGS and PHOTO SCAN I can't save as in DATA FORMAT as a "jpg" but only as a PNG or TIFF.

Any idea how I can do it as a JPG? It used to work but not now. I've been using UTILITY LITE.

Thanks.

[Stephen]

Hi king60!

Thanks for your post!

So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).

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Thanks and have a great day!