Showing results for 
Show  only  | Search instead for 
Did you mean: 

MG 3222 will not print all text


My 3 month old MG 3222 will randomly forget to print things on a page - no rhyme or reason to what it wont print, but it will leave lines out that show on print preview but wont print.  Printed out my fishing license - half of my info doesn't show up.  Printing out receipts for bills I have paid online - random parts of the receipt won't print.  It will print several lines properly, skip a line - or a part of a line - then continue printing as normal.  Please help - this printer has been such a huge PITA compared to my previous Canon printer (that I loved).  Do I return it for a different brand or can someone help me figure out what's going on?  Thanks.  My computer is up to date with all updates installed.  Computer genius son says he can't figure out what's going on - that I should return the printer or throw it away.  But it's still "new" - they should last at least a year, right?  Plenty of ink - color and black, that's not the issue.  



Any ideas, good folks?


Hi Jessip0323,


If you are using the printer wirelessly, moving the printer closer to your wireless access point/router may resolve the issue you are experiencing.  If the printer is connected via USB to your computer, performing a print head alignment and print head cleaning may resolve the issue.  To perform a print head alignment and cleaning, please follow the steps located at the links below:


PIXMA MG3222 Performing a Print Head Alignment


PIXMA MG3222 Performing a Print Head Cleaning


Hope this helps!


This didn't answer your question or issue? Find more help at Contact Us.



Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Ramona thank you so much for the response.  I did the "clean print heads" before posting to the forum asking for advice with no success.  I am using a wireless router - the printer is sitting on a shelf literally less than 6 inches from the router - do you think moving it closer will make a difference seeing as how it is that close already?  


At this point I am considering junking this printer and buying a different one.   I cannot afford to do that but when I factor in the cost to keep reprinting pages with missing text, the time spent having to double check everything I print (can't risk inaccuracy due to deletion by printer) I may just go to a different printer entirely if someone can't tell me how to resolve this issue.  

I have pretty much the same problem, as do many others posting in this forum and elswhere.  The problem seems to originate in the printer itself since a test pattern printed from the printer (without communication with the computer) results in the same problem.   This means computer-based solutions, like drivers, etc. won't work.    One person responding to a similar post said cleaning the print head with dry Q tips and suction worked.   I tried the Q tips.  didn't work.  Not sure how to apply suction to the print head.  

03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.