cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ix6850 awful colours

Lollipoppins
Apprentice

I'm losing my mind with this printer, I've had it for 3 years but now I just use it for printing labels because the quality is so awful. This is my last attempt to fix the issue before it gets binned!

Everything I print comes out dark and dull (red is maroon, yellow is brown, etc) - but also the blacks are not black, they're a murky grey.

I'm using the proper canon inks, and high quality semi-gloss paper. My work is created in CYMK and I've tried printing direct from Photoshop, from the printer app, etc, and always get the same results. I've cleaned the heads, adjusted every setting I can find, and feel like I've followed every tutorial on the internet, but the results are always the same - this murky dull outcome.

Please help!

1 REPLY 1

Arthur
Moderator
Moderator

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Announcements