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Issues with Canon MG5420 using MacBook Air

balemscalem
Apprentice

I am trying to hardwire this canon 5420 to my macbook air rather than fuss with the wireless route. Neither are proving very easy and I don't understand why it wont just print given that its connected manually...

HELP

1 REPLY 1

Danny
Moderator
Moderator

Hi, balemscalem!

So that the Community can help you better, we will need to know exactly which version of Mac OS X is running on your MacBook. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!

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