10-27-2016 09:42 AM
Please help
My Canon MX922 has been working great until yesterday when it started having this printing issues. When I attempt to print a picture or a document there are strange gaps. I attempted to align the cartridges clean the rollers but neither has helped.
I printed the document using wifi from my computer and I also put the document onto a thumbstick to print directly from the printer without any improvement.
I scanned a printout and am including a link to view it below
https://drive.google.com/file/d/0B4JQefA8Aq4UZ3lxc095T2wwakU/view?usp=sharing
Thanks
10-29-2016 10:13 AM
Hello.
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10-29-2016 10:20 PM
I can access your scan. I had a very similar issue (black only, colors were fine) with my MG5320. I had been using 3rd party ink tanks for some time before the issue arose. I removed the ink tanks & set the print head in a shallow dish of Windex for about 3 hours. After a head cleaning & test page, printing (with a Canon ink tank) was back to normal.
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