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Install Failure Code 80246002

OldNovice
Apprentice

Why does my install of "Canon Printer software update release June 2013 fail? Just purchased Pixma MX922 and installed on Windows 8.1 desktop..

1 ACCEPTED SOLUTION

After decabling the printer, the Canon pinter update and seven (7) optional Windows updates succeeded. The important Windows Cumulative Security update and one optional Windows update failed. Somethings for further resolution. Thank you! 

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3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi Old Novice,

 

 

Are you attempting to use your PIXMA MX922 with a USB cable or are you using your PIXMA MX922 wirelessly?

The printer is connected to my wirelessly connected desktop PC. Since installing the printer, ALL of my Windows updates have failed causing me to think the Canon MX922 printer is associated with the download/install failures. I didn't think about just decabling the printer to ensure I maintain (ugh) Windows 8.1 security. I will do that right away. Thank you!

After decabling the printer, the Canon pinter update and seven (7) optional Windows updates succeeded. The important Windows Cumulative Security update and one optional Windows update failed. Somethings for further resolution. Thank you! 

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