08-13-2024 04:57 PM
Windows 11 Home, Dell laptop. Had MB5120 installed on an HP laptop which was replaced by this Dell.
I've done the installation many times and it always gets 'Installation Failure'. Process to resolve is worthless.
Can't find a way to contact anyone except this Community, which has the same error with no responses.
Unit is still under warranty. I'm ready to do a Google review being very honest, request a full refund from Canon, and buy something which doesn't say 'Canon' on it.
Please talk me out of that.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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