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Inkjet PIXMA g3000 Cleanup is taking forever

gderomanag
Apprentice

My printer was printing colors uneavenly. I therefore decided to do a print head deep cleaning https://ij.manual.canon/ij/webmanual/Manual/All/G3000%20series/EN/BG/bg-maintenance1500.html. The issue is that its been hours and its still not done. The manual says it should last 3 minutes. I also do not hear the printer making any sounds. Is there a way to force quit the cleaning process? 

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, gderomanag!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA G3000 series.  The model number should appear on the top of the printer just above the power button.  That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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