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Ink not flowing, empty ink tubes, G3260 MegaTank

jpady
Apprentice

The yellow stopped printing halfway through a photo on my G3260. After letting it rest for awhile, the yellow came back. I Googled for answers and found many Youtube videos showing Canon MegaTank printers with empty ink tubes. I looked under my hood and saw ink only in the black tube (see photo). The 3 colors were nearly empty even though all of my ink tanks are still over 90% full. (This is still the original ink).

The two most popular fixes I found for this problem are: 1) doing an Ink Flush or 2) drawing the ink back into the lines with a syringe (which doesn’t seem feasible on the G3260). I am hesitant to perform an Ink Flush because of the amount of ink that is wasted and prematurely filling the maintenance cartridge.

Questions:

1) What causes the MegaTank ink tubes to run dry? Is this an inherent problem to MegaTank printers?

2) What is the best fix for when the tubes are empty?

3) Can I abort an Ink Flush mid cycle when the tubes are full to save ink (and avoid overfilling the maintenance cartridge)?G3260-InkTubes_5672.jpg

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

I recommend reaching out to Canon support for real time support with this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

Unfortunately it's over 1 year old with a 1 year warranty, so I expect Canon to charge for support. If I can't find any clues on this forum, I'll just do a flush and try to stop it as soon as the tubes fill. I've had several Canon printers over the years (laser and inkjet) and they've all been great. This is the first one that isn't working flawlessly.

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