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Inability to print color JPEGs from PIXMA MX870

laxjuris
Apprentice

All of a sudden I can't print JPEGs in color from my MX870; but I can print text in color. The cartriges are full, and I unplugged the printer and restarted it, but the problem persists. I also have the current driver, so I'm stumped.

2 REPLIES 2

laxjuris
Apprentice

I have a new issue that is stumping me. All of a sudden I cannot print JPEG's from the MX870 in color, but text will print in color. All the cartridges are full, and I have the current driver. I don't know what to make of this.

Hi laxjuris,

 

What version of Windows is installed on your computer?

 

If you are using a Mac, what version of OSX is installed?

 

What program are you using your print your images?  Have you tried using Easy-PhotoPrint EX to print your photos?

 

 

 

 

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