07-08-2020 11:37 AM
The scanner is not enabled in image garden (it is greyed out). My printer is MG3220. My OS is windows 8.1. I recently restored my laptop to factory settings. Lost image garden and had to download from canon website. Do you have some suggestions?
07-08-2020 04:23 PM
Hi Lizard,
When the PIXMA MG3220's drivers are installed, the IJ Scan Utility is also installed.
As a test, are you able to scan using the IJ Scan Utility?
https://support.usa.canon.com/kb/index?page=content&id=ART170652
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R5 - Version 2.1.0
EOS R6 - Version 1.9.0
EOS R3 - Version 1.8.0
EOS R7 - Version 1.6.0
EOS R10 - Version 1.6.0
EOS R6 Mark II - Version 1.5.0
EOS R8 - Version 1.4.0
EOS R50 - Version 1.3.0
EOS R100 - Version 1.1.0
Powershot V10 - Version 1.3.0
07/01/2024: New firmware updates are available.
CR-N700 - Version 1.4.0
CR-N500 - Version 1.5.0
CR-N300 - Version 1.5.0
CR-N100 - Version 1.1.0
CR-X300 - Version 1.3.0
RC-IP1000 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
