03-25-2014 03:15 PM
Copy,Scan,Fax lights all on and cannot do anything. I can print from computer and receive faxs. Any suggestions other then buying a new one.
03-30-2014 10:10 AM - edited 03-30-2014 10:10 AM
I will be glad to assist you.
It appears that one of the buttons on the control panel may be sticking and causing the error. I recommend powering off the machine and unplugging it from the wall. Once the unit is unplugged, press all of the buttons on the control panel, starting left to right, one at a time. Next, plug the machine back in and power it on.
I hope this information is helpful to you. If the error persists, I recommend that you contact us at 1-800-OK-CANON (1-800-652-2666) for further assistance.
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