03-25-2014 03:15 PM
Copy,Scan,Fax lights all on and cannot do anything. I can print from computer and receive faxs. Any suggestions other then buying a new one.
Thanks Glenn
03-30-2014 10:10 AM - edited 03-30-2014 10:10 AM
Hi Glenn!
I will be glad to assist you.
It appears that one of the buttons on the control panel may be sticking and causing the error. I recommend powering off the machine and unplugging it from the wall. Once the unit is unplugged, press all of the buttons on the control panel, starting left to right, one at a time. Next, plug the machine back in and power it on.
I hope this information is helpful to you. If the error persists, I recommend that you contact us at 1-800-OK-CANON (1-800-652-2666) for further assistance.
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.