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IMac OS 10.11.6 & Pixma TS8020 fails: “Raster2CanonIJ2 quit unexpectedly”

David27Quist
Apprentice

Recently upgraded iMac desktop to OS 10.11.6.  Printer previously performed flawlessly.  Printer= Pixma TS8020. Use direct wire in computer-printer, NOT wireless.  After “print” order fails, message appears “Raster2CanonIJ2 quit unexpectedly”. Tried ‘off-on’ both devices. Tried ‘on’ in different order for both devices. Tried re-installing printer Driver. Tried clearing printer from printer options then reinstalling everything as though new printer. Failure & message continue with each attempt. 

1 REPLY 1

jrhoffman75
Legend
Legend

Give Canon a call at 1-800-OK-CANON

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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