I suddenly got a printer error message on my PIXMA MX712 that tells me to unplug the printer

[TammyMcD]

Can anyone help me with a sudden printer error message on my PIXMA MX712?  It says to unplug the printer and contact the service center

[Ramona]

Hi TammyMcD,

Is there an error code or number that is displaying with the message you are receiving?  This will give us a better idea of what type of error the printer is experiencing.

If this is a time-sensitive matter, additional support options are available at Contact Us.

[csd]

No error number

[Patrick]

Hi csd,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.