02-05-2014 11:55 AM
02-07-2014 08:59 PM
Hello cdobbs442,
Please make sure the orange protective packaging tape has been removed from the ink cartridges.
If so, please check out a few of the procedures on the following link:
If the issue persists, please visit the following link to reach our technical support via email or phone for further assistance: Contact Us.
Thanks!
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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