11-14-2014 04:05 PM
I notice that the ink cartridges are over to the far right and not moving. Perhaps that is why there is a message. Nothing has been changed recently. What to do?
11-18-2014 02:23 AM
Hi DrJeff,
The ink cartridges are over on the right side due to the error the printer is experiencing; since you are receiving a message to contact the service center, we ask that you please call or email us at one of the methods on the Contact Us page for further assistance.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.