I have a MX870 printer. Just replaced a black ink. Now it will copy but will not print from computer. Did several cleanings and a deep cleaning. Will print blue on paper (internet links) but not black text.
If the unit will not print correctly after cleanings or deep cleanings have been done, we would have to advise that you contact our support group. Please contact our support group using the link below for additional assistance.
did you ever figure out what was wrong? I am having the same problem right now. cleaned out the whole thing inlcuding ink cartridges and print head and rollers and what not. cant get anything to print but i can copy just fine 😞 thanks in advance.
