08-15-2014 12:40 AM
I purchased a Canon Pixma MG 2220 a few months ago. I used the inclosed CD to download the software and it told me that it was installed successfully. When I try to print a test page, it says that it is waiting for device and that it is trying to connect but it never does. I have checked the USB to make sure it was plugged in and working and I have reinstalled software from canons website. Nothing has worked. Is that printer compatable with an apple computer?
08-15-2014 10:32 AM
Hi JLSanders!
Welcome to the Canon Forums and thanks for your post!
So that the community has a better overall understanding of your situation, can you please inform us which version of the Mac OS you're using as well as the software you're using to print?
Thanks!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.