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I am unable to print from my iPAD pro using CANNON MG6820 printer.

Oma
Apprentice

I am unable to print from my iPad Pro. I am using a CANNON MG 6820. I cannot get the printer to print.

Please help!!

7 REPLIES 7

jrhoffman75
Legend
Legend

Are the printer and the iPad both connected to the same wifi network?

 

What app are you trying to print from?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Not sure if on same network. How will I know.
Trying 2 print from PrinterPro app. I've used it before, but it doesn't work now.

Is it a home computer and printer network?  Is the printer connected to your computer by cable or wifi?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

It's an iPad Pro on my home WiFi network. Connected by wifi (I know this sentence is redundant.)

What does your iPad show when you select Print from an app?

 

IMG_0445.PNG

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

My IPad will not print (wifi) and it is on the same wifi network. In the last screen shot, where it says printers, I have non listed. I have install canon print and it did work the first time I set it up but hasn't since. Any help would be appreciated.

I had this happen once and it turned out that my iPad jumped to the guest network in my home rather than the secure network I use for my equipment. Switching back restored printing. 

 

If if you are absolutely sure both devices are on the same network give Canon a call at 1-800- OK-CANON. 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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