cancel
Showing results for 
Search instead for 
Did you mean: 

I am unable to print from my iPAD pro using CANNON MG6820 printer.

Oma
Apprentice

I am unable to print from my iPad Pro. I am using a CANNON MG 6820. I cannot get the printer to print.

Please help!!

7 REPLIES 7

jrhoffman75
Legend

Are the printer and the iPad both connected to the same wifi network?

 

What app are you trying to print from?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Not sure if on same network. How will I know.
Trying 2 print from PrinterPro app. I've used it before, but it doesn't work now.

Is it a home computer and printer network?  Is the printer connected to your computer by cable or wifi?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

It's an iPad Pro on my home WiFi network. Connected by wifi (I know this sentence is redundant.)

What does your iPad show when you select Print from an app?

 

IMG_0445.PNG

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

My IPad will not print (wifi) and it is on the same wifi network. In the last screen shot, where it says printers, I have non listed. I have install canon print and it did work the first time I set it up but hasn't since. Any help would be appreciated.

I had this happen once and it turned out that my iPad jumped to the guest network in my home rather than the secure network I use for my equipment. Switching back restored printing. 

 

If if you are absolutely sure both devices are on the same network give Canon a call at 1-800- OK-CANON. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
Announcements

08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x