05-31-2013 09:07 PM
I just installed my MG5420 printer and when I scan an image I do not see an option to save the file as a .pdf file. Is there a scan utility to assist in scanning documents? There was a utility for my MP800 printer that made this very easy.
11-25-2017 12:28 PM
I bought MX922 a few years ago. It worked well. But, recently, without any reason, the power shut down completely like a dead machine. I like this printer, so I went to bought an identical model. Strangely, after installation, each successful scan produced two identical PDF files in my file folder. No big deal, I can manually delete one copy. Does anyone know how to solve this issue?
05-03-2018 12:20 PM
Hello.
Try changing the Save settings in the IJ Scan Utility program. This program controls the scanners.
If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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04-04-2018 06:15 AM
my printer MG5250 is not listed
05-04-2018 05:06 AM
The Ijsetup driver provided by Canon will also work for scanning.
read More: Geeksngadgets
You may also have to download IJ Scan Utility driver.
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