How do I get a clear scan from mx472. I keep getting grey background.

[grandpak1939]

How do I get a clear scan from mx472.  I keep getting grey background.

Whe using the old mp560 in ocr I got perfectly clear copies.

[Crista]

Hi grandpak1939!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and what software you are scanning from. That way, community will be able to assist you with suggestions appropriate for your product.

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