How do I get a clear scan from mx472. I keep getting grey background.
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06-09-2014 10:54 PM
How do I get a clear scan from mx472. I keep getting grey background.
Whe using the old mp560 in ocr I got perfectly clear copies.
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06-11-2014 08:19 AM
Hi grandpak1939!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and what software you are scanning from. That way, community will be able to assist you with suggestions appropriate for your product.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.
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