How do I change paper selection to the lower cassette?

[Billbiggs]

I keep getting the message that there is no paper in the upper cassette.  How do I change to the lower cassette?

[Jason]

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know the printer model you have, and what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!