Printing Two-Sided PIXMA iX6820

[jayD]

I am trying to make a 12-page saddle-stitch booklet in In-Design and I am at the Layout options for the printer. I am watching an online tutorial and their dialog box has 'double-sided' checked and I don't even have that option and the 'Two-Sided' options are greyed out Am I just not able to do this with this printer or is there something I can download to get it working? Any help with this would be greatly appreciated. My printer says '6820' but the dialog box says '6800', so that is confusing, I saw no drivers for download for the 6820. Can I use the 6840 driver or no? I am on a MAC OS Sierra.

[christealeaf]

if someone can help--i have this problem, too, with the same printer and macOS Mojave 10.14.6

[Patrick]

Hi christealeaf,

What application are you printing from?

If you click on File and Print, in the Print window, do you see "Show Details"?  or "Hide Details"?

[browne11]

How to print double side?

which trick is good for it?

[christealeaf]

it doesn't show me either...? the double sided option just isn't there as shown in the original post's photo

[MeleinaH]

Hi jayD, was your issue ever resolved? I don't see a response to your question.. I am having the same issue. I'm tring to print double sided with my Canon Pixma iX6820 and I am running Mojave 10.13.6 on my mac. In the print dialogue box I have the same issue with the "Two-Sided" option greyed out and stuck on "Off" selection. I have tried to print from various applications, such as Acrobat, Preview, Illustrator and the Chrome browser and cannot figure out how to get the two-sided function to work. 

I would really like to get this figure out, I hate wasting so much paper being limited to only print on one side.

Please help, thanks!! 

[kitmos]

I have the same issue trying to print double sided pages with Apple Page program on a Mac running Mojave on a Canon ix6820. I could print OK with MS Word but not Pages. The software doesn't seem to have been updated in years and only shows support thru High Sierra.