cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA ip2820

Midnighthex
Apprentice

I have a PIXMA ip2820. When I try to print my documents, my printer does not print the bottom edge of the document. I have tried fit to page, that does not help. I looked today at the print preview and the preview does not show the bottom edge of the document . Not sure what I am doing wrong, but I welcome help and /or suggestions.

3 REPLIES 3

Danny
Moderator
Moderator

Hi, Midnighthex!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) and which apps you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!

I'm running windows 10

Michael
Product Expert
Product Expert

Hello.

 

Does this occur when you print from any program or only with certain programs or documents?  Try printing from a different program to narrow down the cause of the issue.

 

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Avatar
Announcements