How can I re-establish connection of MG5420 with iphone?

[fritzbarnard]

How can I re-establish connection of MG5420 with iphone? It printed fine on the first day, prints fine wirelessly from my XP desktop, but the iphone and ipad don't find it, even with Canon "Easy Photo-Print" app. Thanks

[Michael]

Hello fritzbarnard.

Please try the following adjustment to see if we can resolve your issue:

1.  On your iOS device, open Settings.

2.  Select Wi-Fi.

3.  Turn Wi-Fi off.

4.  Wait a few moments, then turn Wi-Fi back on.

5.  Ensure that the correct network is selected.

6.  Close settings.

Once this has been done, open Safari and try printing to test the unit. 

If the printer still cannot be detected, please turn the iOS device off and back on.  Then check to make sure that the correct network is chosen before attempting to print again.