10-11-2016 04:07 PM
I've had this printer for a few years now and am experiencing horizontal banding on all my color images when printing photos or copying. They are a light gray/blue.
I've 1) changed the cartridges (gray and cyan), 2) ran a cleaning 3) ran an alignment 4) ran a deep cleaning.
I've seen these post suggestions before.
Is the consequence simply to buy another printer??
10-13-2016 11:14 AM
Hello.
If the issue persists after cleanings have been performed, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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